Privacy Policy

1. Who We Are

Dajon Interiors is a kitchen, bathroom and bedroom design and installation company based at The Old Log Pond, Gloucester, GL2 5GR. We are committed to protecting your personal data and being transparent about how we use it.

If you have any questions about this policy, please contact us at info@dajoninteriors.co.uk or call 01452 332 336.

2. What Data We Collect

We may collect the following personal data when you interact with our website or contact us:

• Full name
• Email address
• Phone number
• Postcode
• Any details you provide in enquiry or contact forms
• Technical data such as IP address, browser type and pages visited (via analytics tools)

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and booking requests
• Arrange showroom visits, home surveys and design consultations
• Send you relevant information about our services (where you have given consent)
• Improve our website and user experience through analytics
• Comply with legal obligations

4. Legal Basis for Processing

We process your data on the following legal bases under UK GDPR:

• Legitimate interests — to respond to enquiries and manage our business relationships
• Consent — where you have opted in to receive marketing communications
• Contract — where processing is necessary to fulfil a service you have requested
• Legal obligation — where required by law

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years. You may request deletion of your data at any time by contacting us.

6. Sharing Your Data

We do not sell or share your personal data with third parties for their own marketing purposes. We may share data with trusted service providers who assist in operating our website or business, under strict data processing agreements. These may include:

• Email and communication platforms
• Website hosting and analytics providers
• Accountancy and business administration software

7. Cookies

Our website may use cookies to enhance your browsing experience and collect anonymous analytics data. You can control cookie settings through your browser preferences. By continuing to use our site, you consent to the use of essential cookies.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@dajoninteriors.co.uk.

9. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.